Djolof Assur:adopting Claude day to day
Training staff to use the Claude AI assistant on their own casework, with a logbook and dedicated tools.
- Dakar (Senegal)
- 2026
- Djolof Assur
Overview
The project at a glance
6
staff trained
3
sessions
3 weeks
of real use, then measured
What we did
We trained 6 Djolof Assur staff, from underwriting, claims and sales, to use the Claude AI assistant on their own work: drafting letters, pricing property and casualty cover.
The course ran over three sessions, on 31 August, 8 September and 29 September 2026: discovering Claude and setting up a shared workspace, building a knowledge base and "skills" for repetitive tasks, then measuring the gains after three weeks of real use. A logbook supported the team throughout, followed by an autonomy review.
Results
kaikai’s first Quick Win reference with a private company. The client confirmed on 6 October 2026 that the work had been completed to its satisfaction.
Technologies & methods
- Claude
Gallery(2)
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